Hotel Solitaire – Vijay Nagar

Hotel Solitaire – Vijay Nagar (“we,” “our,” or “us”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

When you make a booking, fill out a contact form, or communicate with us, we may collect the following information:

• Name, phone number, and email address
• Booking details such as check-in and check-out dates, room preferences, and number of guests
• Payment information (processed securely through third-party payment providers; we do not store sensitive financial details)
• Any information you voluntarily provide through forms, emails, or inquiries sent to support@lotohotels.com

How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your reservations
• To provide customer support and respond to inquiries
• To send booking confirmations and important updates
• To improve our website, services, and guest experience
• To comply with legal obligations

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your data only with trusted service providers such as payment processors or booking partners who assist us in operating our business, or when required by law.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission can be guaranteed to be 100% secure.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Your Rights

You have the right to request access, correction, or deletion of your personal data. For any such requests, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Hotel Solitaire – Vijay Nagar
GF-14, Opp. Meghdoot Park, Vijay Nagar, Indore, Madhya Pradesh, India

Phone: +91 7000023462
Email: lotohotel2025@gmail.com

We will respond to your request as soon as possible.